// 01 · Office / customer service
Email triage & reply drafts
Starting point
The shared inbox is overflowing: inquiries, invoices, complaints, spam — all mixed together. Someone sorts by hand every day, important emails sit unanswered.
Solution
An AI classifies incoming emails, routes them to the right person, and prepares ready-made reply drafts for standard inquiries. A human always approves.
Typical effect
1–2 hours of daily sorting and typing become a few minutes of review. Response times drop from days to hours.